SASSA Status Check – SRD R370 Payment Dates 2025

How to Check Your SASSA Status

The fastest way to check your SASSA status is through the official online portal. You’ll need your South African ID number and the phone number you used when applying for the grant.

Online SASSA Status Check

The fastest and most convenient way to check your SASSA status is through the official online portal. This method is available 24/7 and provides instant results.

Online Status Check Process:

1. Visit the Official Portal: Navigate to the official SASSA SRD status page
2. Enter Your ID Number: Type your 13-digit South African ID number exactly as it appears on your ID document
3. Add Phone Number: Enter the mobile number you used when applying for the grant
4. Click Check Status: The system will process your request immediately
5. View Results: Your status, application ID, and payment dates (if approved) will display

Important Tips for Online Checking:

• Use the same phone number and ID number from your original application
• Clear your browser cache if the page doesn’t load properly
• Try different browsers if you experience technical issues
• Screenshot your results for future reference

WhatsApp SASSA Status Check

SASSA’s official WhatsApp service provides a convenient chat-based method to check your status without using mobile data on certain networks.

Complete WhatsApp Check Process:

1. Save Contact: Add SASSA WhatsApp number 082 046 8553 to your contacts
2. Start Conversation: Send “Hi” or “SASSA” to initiate the chat
3. Follow Prompts: The automated system will provide menu options
4. Select Status Check: Choose the option for SRD status checking
5. Provide Details: Enter your full name and ID number when requested
6. Receive Status: Your current application status will be provided via WhatsApp

WhatsApp Service Features:

• Available during business hours
• Automated responses for basic queries
• Option to speak with live agents for complex issues
• No data charges on participating networks
• Supports multiple languages

SMS Status Check

The SMS method works on any mobile phone, including basic phones without internet access.

SMS Check Instructions:

1. Open Messaging: Launch your phone’s SMS application
2. Compose Message: Type “STATUS” followed by a space, then your 13-digit ID number
3. Send to 32555: This is SASSA’s official SMS number
4. Wait for Response: You’ll receive your status via SMS within minutes
5. Save Message: Keep the response message for your records

SMS Method Benefits:

• Works on any mobile phone
• No internet connection required
• Immediate response
• Low cost per message
• Available nationwide

USSD Code Status Check

SASSA offers USSD codes for quick status checks directly from your phone’s dialer.

USSD Check Process:

1. Dial Code: Open your phone dialer and dial *134*7737#
2. Follow Menu: Select the SRD grant option from the menu
3. Enter Details: Provide your ID number when prompted
4. Receive Status: Your status will display on your screen
5. Note Information: Write down your status and any payment dates

You can use *134*7737# for status check and *120*3210# or *120*69277# to check your SASSA SRD grant balance as well.

Phone Call Status Check

For those who prefer speaking to a person, SASSA provides a toll-free helpline.

Phone Call Process:

1. Dial Number: Call 0800 60 1011 from any phone
2. Select Options: Choose option 3 for customer support
3. Wait for Agent: You may experience queue times during busy periods
4. Verify Identity: Provide your ID number and personal details
5. Get Status: The agent will check and provide your current status

Call Center Hours:

• Monday to Friday: 8:00 AM to 4:00 PM
• Closed on weekends and public holidays
• Expect longer wait times at month-end

Moya App Status Check

The Moya App provides data-free access to SASSA services for users on participating networks.

Moya App Setup and Use:

1. Download App: Install Moya from Google Play Store or Apple App Store
2. Create Account: Register with your phone number
3. Find SASSA Services: Navigate to the government services section
4. Select Status Check: Choose SRD grant status option
5. Enter Details: Provide your ID and phone number
6. View Results: Your status appears within the app interface

GovChat SASSA Status Check

GovChat offers another free platform for accessing SASSA services.

GovChat Access Method:

1. Visit Website: Go to www.govchat.org
2. Select SASSA Services: Click on the SASSA section
3. Choose Status Check: Select “Check SRD Status”
4. Submit Details: Enter your ID number and phone number
5. Get Results: Your status displays with payment information

Retail Store Status Check

SASSA partners with major retail chains to provide in-person status checking services.

Retail Store Process:

1. Visit Partner Store: Go to Pick n Pay, Shoprite, Checkers, or Boxer
2. Find Customer Service: Locate the customer service desk
3. Show ID: Present your South African ID document
4. Request Status Check: Ask staff to check your SRD grant status
5. Receive Information: Staff will provide your current status and payment dates

Participating Retail Partners:

• Pick n Pay (nationwide locations)
• Shoprite (selected stores)
• Checkers (major branches)
• Boxer stores
• Some Spar locations

Email Status Check

SASSA also accepts email inquiries for status checks, though responses take longer.

Email Process:

1. Open Email Client: Use Gmail, Yahoo, or any email service
2. Compose Message: Address email to grantenquiries@sassa.gov.za
3. Include Details: Provide your full name, ID number, and phone number
4. Request Status: Clearly state you want an SRD grant status check
5. Wait for Response: Replies typically come within 24-48 hours

SASSA Office Visit

For complex issues or when other methods fail, visit your local SASSA office.

Office Visit Requirements:

• Get Written Confirmation: Request written proof of your status
• Bring Documents: Take your green ID book and application reference number
• Queue Early: Arrive before 8:00 AM to avoid long queues
• Complete Forms: Fill out any required inquiry forms
• Meet with Official: Speak to a SASSA official about your status

SASSA Payment Dates for 2025

Unlike other SASSA social grants that follow a fixed monthly schedule, the SRD R350 payment dates are not same for everyone. Each month, once your SASSA application is approved, you need to do a status check. If it shows ‘Approved’, a ‘Payday’ or payment date will appear.

Payment Collection Methods

You can collect your R370 grant through several methods:

• Bank Transfer: Direct deposit to your bank account
• Pick n Pay: Cash collection at participating stores
• Post Office: SASSA paypoint locations
• Shoprite: Retail partner locations
• SASSA Black Card: The new secure payment card

The funds may require 2 to 3 business days to appear in your account when using bank transfers.

SASSA Status Results And Their Meanings

Approved Status

Congratulations! SASSA has granted your application, and you will start receiving monthly benefits. The status report will include the payout amount, along with a Reference ID and App ID. When your status shows “Approved,” look for your payment date to collect your R370 grant.

Pending Status

Your social relief grant is currently pending and will be reviewed by national authorities soon. It could also mean you have not selected a means to access your money, and you need to change the Sassa Payment Method. The official span for the SRD R350 grant approval is set to 90 days. However, it can take more time depending on the number of applications per month.

Declined Status

Unfortunately, your application did not meet the qualification criteria or was declined based on the eligibility requirements. Common reasons include:

• Your income and assets threshold exceeds the minimum of R624
• Your ID is registered for UIF, NSFAS, or SARS benefits
• SASSA has found some other income sources linked to you

Banking Details Pending

If SASSA is showing banking verification pending which means department is currently verifying your account. Social agency does all this verification to avoid fraud and to improve its payment system. Update your banking information if there are any errors.

Means Income Source Identified

If your SASSA status check shows the code “Means Income Source Identified” it means SASSA has found some other income sources linked to you. Remember you need to be either unemployed or earning less than R624 per month to qualify for the SASSA SRD grant.

Self Exclusion Response Found

If your application status changes to “Self Exclusion Response Found”, it means that SASSA has rejected your application. The reason is, that you earn more than R370 per month. This status appears when you’re receiving financial support from other sources like UIF.

Referred Status

SASSA referred status indicates that application has been forwarded to other departments for additional verification. This status does not imply that your application has been denied; rather, it suggests a 90% likelihood of your grant being approved.

How to Appeal a Declined SASSA Application

If your application is declined, you can submit an appeal within 30 days. The deadline is 30 days after your application is declined. If you proceed for 30 days, your application is automatically rejected.

Appeal Process Steps

1. Visit the official SASSA appeals page
2. Enter your application ID and phone number
3. Select the month your application was declined
4. Provide a detailed explanation for your appeal
5. Upload supporting documents
6. Submit your appeal request

SASSA aims to decide appeals within a time frame of 60-90 days; however, a delay may result due to a need for further verification.

Current SASSA Grant Amounts (2025)

From April 2025, new old-age pension grant will be R2,310, while people aged over 75 will receive R2,330. R30 increase for Child support grant from R530 to R560. The SASSA disability grant will increase to R2,310.

The SRD grant remains at R370 per month, providing crucial financial support to unemployed South Africans.

Troubleshooting Common SASSA Status Issues

Status Check Failed

Your SASSA status check fails if your identity verification has failed. This occurs when your personal information mismatches the data with the Department of Home Affairs (DHA). Double-check your ID number and phone number for accuracy.

Approved But No Payment Date

If your SASSA status shows “Approved” but there is no payment date, it means your SRD grant application has been accepted, but your payment is not yet scheduled. Keep checking your status regularly as payment dates are updated throughout the month.

Application Already Active

If it shows status as already active it means you logged in from another device. If you accidentally reapply for the SRD application, the system will detect it and block the second submission.

SASSA Grant Payment Dates Comparison Table

Frequently Asked Questions

How often should I check my SASSA status?

Check your SASSA status at least once per month after the 15th to see if your application has been approved and to get your payment date for that month.

What if my phone number has changed since applying?

You’ll need to update your contact details with SASSA. Visit your nearest SASSA office with your ID book and proof of your new number to update your records.

Can I check someone else’s SASSA status?

No, you can only check your own SASSA status using your personal ID number and registered phone number. SASSA protects beneficiary privacy and won’t share status information with third parties.

Why does my status keep showing as pending?

If your status shows a period pending, it means that SASSA is reviewing your application. Your application is not processed yet and still under observation. The verification process can take up to 90 days.

What documents do I need for a SASSA appeal?

For appeals, you’ll need your South African ID, proof of residence, bank statements, and any documentation that supports your eligibility for the grant.

How do I know if my appeal was successful?

Check your appeal status on the SASSA appeals page using your application ID and phone number. Successful appeals will show an approved status with new payment dates.

Conclusion

Your SASSA Status Check is the key to accessing your R370 SRD grant payments. Regular status checks help you stay informed about your application progress and ensure you don’t miss any payment dates. Whether you check online, via WhatsApp, or by phone, keeping track of your status helps you plan your finances and address any issues quickly. Remember to appeal within 30 days if your application is declined, and always keep your personal details updated with SASSA.