SASSA Change Phone Number For SRD Grant [2025]

SASSA is an agency offering funds on a monthly basis to needy citizens of South Africa. The organisation is working and is continuously improving its systems and functions to make it accessible and easier for the beneficiaries to use their accounts, manage their profile and keep their personal information up to date. 

In order to make sure you can receive a SASSA grant every month you have to keep your personal information, particularly phone number and ID up to date. If you need to update your phone number, here is how you can do that.

SASSA Change Phone Number For SRD Grant R 350

The guide tells you about how you can change phone numbers and keep SASSA updated with your active phone number. The process is simple, easy and quick and hardly takes 1 minute to complete. 

Before initiating the procedure of changing your phone number with SASSA, you have to make sure to keep your identity card number with you as you will need that to change your number in the SASSA profile. Well, before that it is essential to understand the reasons for a number change with SASSA.

Common Reasons Why you Need to Change Your SASSA Number

There could be several reasons but some of the common reasons that can lead to change in the SASSA number of your account include incorrect contact information in the grant application that is done mistakenly or the loss of your cell phone or sim card. If you have entered the information in your SASSA grant application but mistakenly you have written the incorrect number, you have to update SASSA with the correct number to make sure they can contact you. 

Moreover, in case you have lost your sim card or cell phone you should provide them with the information about your new number. In such a case, you also have to make sure to report the agency about the stolen phone or sim card to avoid frauds or scam. The first thing before initiating the procedure to change phone numbers is identifying the correct reasons. 

Steps to Change SASSA Phone Number

Here is the step-by-step procedure that you have to follow to change your phone number. Regardless of the type of grant you are getting whether it is SRD R350 or disability grant or old age grant, dependency grant or old age pension, the procedure to change SASSA phone number remains the same for all. 

In order to change the phone number, what you have to do is to,

• Initiate the process by visiting SASSA services portal. This is important to access your SASSA account. 
• In order to do that you have to click on srd.sassa.gov.za. 
• Then you have to enter a 13 digit South African number in the given place. 
• Make sure to enter the ID number in the ID number box, recheck it and make sure it is correct. 
• Then you have to enter a 6 digit application ID that you have received from SASSA for grant removal. 
• Now click on submit and verify your identity. 
• As soon as you have verified your identity, you have to look for the option of changing your phone number . 
• Now enter your new cell phone number. 
• After entering the new cell phone number, you have to recheck the number and click on “submit.” 
• Now wait for at least 3 months to see the change in your phone number in your SASSA account.

FAQs

What are the common reasons why you need to change your SASSA number? 

There could be several reasons that result in changing SASSA numbers. One of the most common reasons why you should change your SASSA number in your SASSA account is that you have mistakenly entered incorrect information about your phone number or you have lost your sim card or phone.

How to contact SASSA in case of questions and queries?

In case you need to contact SASSA because you have any query or question in your mind you can simply dial their toll free number which is 0800 601011. Alternatively, also have the option of emailing SASSA on their email address which is [email protected]. Moreover, you can contact the agency on its WhatsApp number which is 082 046 8553.

Conclusion

Hopefully, you have gone through the above article that tells you about how you can change your phone number for SRD grant. The article tells you about the reasons why you need to change your phone number for SRD grand R 350 and the steps that you need to follow to change phone number with SASSA account. Make sure to pay attention to the above article to understand everything about the procedures you need to follow for changing phone number details with the SRD R 350 grant.